We are seeking a Field Service Engineer to become an integral part of our team! You will perform installation, training, preventative and corrective maintenance on bag making and related machines in industrial environments, and will contribute to the ongoing development of products and support.

Responsibilities :

Maintain and provide troubleshooting expertise to our customers to ensure 100% customer satisfaction.

Flexibility to meet our customer demands by traveling extensively; typical travel expectation is 80% of time, but up to 100% travel may be required to support our products worldwide.

Makes decisions within the framework of applied technology; formulates new approaches and techniques for the solution of technical problems encountered in design.

Perform customer services, including troubleshooting, repair and field installations of standard and customer products.

Presentation skills to provide formal and informal on-site training to customers and as a part of formal training programs.

Ability to design, develop and present introductory level technical training programs.

Provide technical support to customers via telephone, text, or email.

Provide support to Engineering, Manufacturing and Sales as required.

Qualifications :

Requires minimum of a technical diploma in a related field and at least five years of relatable electrical and mechanical experience. Prefer BSEET.

Requires a valid passport and driver’s license

Strong technical background

Ability to read mechanical layouts and detailed drawings

Demonstrated ability to troubleshoot industrial machines including microprocessor and PLC based equipment

PLC programming experience

Electrical wiring and troubleshooting

Ability to read and understand electronic schematics

Ability to read and understand customer control system displays

Strong mechanical aptitude with experience utilizing standard tools

H.G. Weber considers all candidates with relatable experience and skill. Salary is commensurate with experience.