15 Oct Project Manager – Kiel, WI USA
SUMMARY OF POSITION
Under the direction of the Director of Sales and Marketing, the Project Manager will establish, manage, review and maintain the machine order schedules, drive R&D projects, and own our sales and marketing tools, and customer database. The Project Manager is responsible for ensuring that the master production schedule is being executed in a timely manner. The Project Manager takes an active role in weekly production meetings. This position has a close working relationship with Assembly, Purchasing, Sales, Marketing, Accounting and Engineering. This position directs customer acceptance of machines from start to finish. The ability to meet deadlines and exercise judgment regarding related items is critical to the position.
- Manage the fulfillment of machine orders and R&D projects.
- Drive machine and R&D testing, including making sure all test materials are readily available on time for testing.
Produce new sales photos, videos, presentations, check lists, white papers, trade show material, and content as required to create sales tools and marketing material to aid in lead generation and sales, including proper storage of media. Take ownership of sales and marketing tools and trade show management.
- Coordinate customer acceptance visits which include assisting with the complete acceptance, coordinating shipment, ensuring payments are made before shipments according to terms.
- Communicate with production, engineering, accounting, purchasing, sales and marketing on status of machine orders, sales, manuals, and estimated completion. Ensure information needed for acceptance is accurate and correct.
- Participate/facilitate weekly production meeting. Communicate with various departments on any potential production issues or customer needs with Kiel or other HolwegWeber factories.
- Coordinate the technician schedule for installation and field service calls through the warranty period.
Maintain close customer interactions to guarantee customer satisfaction, and maintain our customer database by making sure any changes are captured.
- Participate in related staff, team and/or task group meetings to ensure the continuous improvement of processes, methods, productivity and quality, while reducing costs.
- Ensure that all operations are within established guidelines and conform to health and safety standards.
- Other duties as assigned or required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability (including physical) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s Degree in business, operations management or similar field with 1–3 years related experience; or an Associate Degree with 4–7 years related experience; or a combination of education and experience equivalent. Accuracy is essential to this position. Engineering or Technical background preferred.
Must possess the ability to read, analyze and interpret business and technical documents, flow charts, manuals and so on; the ability to prepare required routine reports and correspondence; ability to communicate effectively with others, using skill and diplomacy and have the ability to work with all levels of the organization and all types of domestic and international customers.
Must possess the ability to add, subtract, multiply and divide, using whole numbers/decimals and the ability to apply concepts of business math to practical situations and dimensions to production. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to multitask with a high level of accuracy and follow through.
Must possess knowledge and experience in automated systems and terminology and the ability to develop and interpret related reports using spreadsheet, word processing and graphics software. Requires the ability to operate a variety of standard business machines, such as a computer and keyboard, a calculator, telephone, FAX, photocopier, video camera, digital camera and so on. Ability to concentrate in a noisy environment.
Must possess the ability to apply common sense understanding to carry out detailed instructions furnished in written, oral or diagram format. Must possess strong knowledge, understanding and experience in various problem-solving and participatory management techniques.
Ability to travel up to 10 percent.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly and for long periods of time required to sit; use hands to finger, walk steps, handle, or touch objects, tools, or controls; and talk or hear. The employee is occasionally required to stand; walk; reach above shoulders; and stoop, kneel, or crouch. The employee must occasionally lift and/or move drawings, files, parts, and manuals weighing up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The work environment is an office like setting with the extended computer use. When on the shop floor, large machines may be loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, occasionally loud.